Right of withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period of fourteen days applies from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us,

Friedrich Epple GmbH Im Erlengrund 1 64678 Lindenfels-Eulsbach Tel. 06255-30030 Fax 06255-30019 E-Mail info@motorroller.de

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Items that have been specially ordered for the customer are excluded from revocation.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within 1 month from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return the goods to us

Friedrich Epple GmbH Im Erlengrund 1 64678 Lindenfels-Eulsbach

immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract

The deadline is met if you send the goods before the period of fourteen days has expired.

The buyer bears the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

Notes on returns:

Items with damage, signs of installation and soiling cannot be returned, as is the case with electrical items that are visibly packaged and on which the seal has been torn.
Items can be compared with the old part for dimensional accuracy and condition even without installation, and electrical parts can also be checked for function by any specialist with a multimeter. You can also visually determine whether the electrical parts are comparable to your old part.
For returns, please pack the item in the original packaging and enclose an original delivery note / invoice with the return shipment.
If the customer returns the goods free of charge, the cheapest shipping costs will be reimbursed after the goods have been checked (if a warranty case emerges).
Goods returned freight collect cannot be accepted.
Damage in the case of unclean and poorly packaged returns are at the expense of the sender.

Model withdrawal form

If you want to cancel the contract, please fill out this form and send it to us by email

To

Friedrich Epple GmbH
Im Erlengrund 1
64678 Lindenfels-Eulsbach
Telefaxnummer: 06255-300 19
E-Mail-Address: info@motorroller.de

We/I(-) hereby revoke the contract concluded by us/me(-) for the purchase of the following goods/the order for the following service (-)

____________________________________________________________________________

Ordered on (-) ____________ / Delivered on (-) ____________

________________________________________________
Name of the buyer

________________________________________________
Address of the buyer

________________________________________________
Signature of the buyer (only by using mail)

______________
Date

(-) Please cross out what doesn't apply